Working together for excellent healthcare

Mobile Site

Sign in



Care and support services, often referred to as 'Social Care Services', help people who are in need of practical support due to an illness, disability, old age or a low income.

There are many different types of care and support services, this could include having a personal assistant to help you around the home, structural changes to help you move around or manage in your house, or even an alarm system so that you can call for help if you have a fall. Care and support services are available to anyone, regardless of their background.


Accessibility                    Cookies                    Terms of Use                    Site Map

NHS Choices have published multiple pieces of useful information on their website to help those who are carers or caring. We have selected a few of the links to the NHS Choices website which may be of use to you.


If you provide care and support to an adult friend or family member, you may be eligible for support from your local council.


A young carer is someone aged 18 or under who helps look after a relative who has a condition, such as a disability, illness, mental health condition, or a drug or alcohol problem.


Your carer's assessment may identify that you need a break from caring from time to time. Equally, the person you care for may also want to have a break without you.

Information on Money (NHS Choices)


It is important for you and the person who you care for to understand what assistance you are eligible for.


The main state funded benefit for carers is known as the 'Carer's Allowance', it's essential for you to know whether you are eligible to be in receipt of it.


Carers Direct


If you need help with your caring role or want to talk to someone about the different options that are available to you. Then you can call the Carers Direct helpline on the following details:


Contact Number - 0300 123 1053


Monday to Friday - 9.00am to 8.00pm

Saturday and Sunday - 11.00am to 4.00pm


Please note: The helpline is closed on bank holidays.

Information for carers in the Dudley area


Dudley Carers Alliance - making carers count.

There are over 38,000 carers living across Dudley borough. Caring can happen at any time in someones life and can be an ongoing or a temporary role. As a carer you may provide unpaid support for a family member, friend, partner or neighbour who could not manage without your support.

Dudley Carers Alliance understand and recognise the impact caring can have on a carers health and wellbeing and are here to help and support carers with information, signposting and practical assistance.


Dudley Metropolitan Borough Council - Carers Page


Dudley Council have a dedicated page set up on their website with various information and help for carers, they also publish a carers newsletter which is sent to all carers who have joined the Dudley Carers Network, more information can be found by visiting the link below.


Practical Support and Information for Carers in Dudley


Click here to view the information

Carers Support Groups - Video by NHS Choices